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Beretta USA currently has six service centers available to consumers and dealers located in the United States. These service centers are fully equipped to handle general maintenance and service requirements as well as warranty repairs for Beretta, Sako, and Tikka firearms as indicated below.

In addition to Beretta, Sako and Tikka firearms, the Beretta USA Service Department specializes in servicing U22 NEOS pistols, M3032 Tomcats, Beretta replica firearms and the UGB25 Xcel. These models should be sent to the Accokeek, MD facility.

Service Center Logo
Facility Contact Information Firearms Supported
Cole Gunsmithing (Maine Facility)
21 Bog Hollow Road
Harpswell, ME 04079
Region Served: Northeastern United States
Phone: (207) 833-5027
Fax: (207) 833-5677
Web Site

Shotguns Only. Specializing in repair of current and obsolete over-under and semi automatic model shotguns. No service for handguns or rifles.
Repair Turnaround Time: 2 weeks
More Information

Cole Gunsmithing (Florida Facility)
Naples, FL 34117
Regions Served: US for DT-10s and Wood

Please call for shipping instructions.
Phone: (239) 352-0345
Fax: (239) 352-0345
Web Site
Specializing in premium shotgun repair ( SO/ ASE/ DT-10) and repair of all over under models, current and obsolete; BL, 680 series etc. No service for handguns or rifles..
Repair Turnaround Time: 2 weeks
Gunsmithing, LTD.
2530 Post Road, #3 Lacey Place
Southport, CT 06890
Region Served: Mid-Atlantic United States
Phone: (203) 254 0436
Fax: (203) 254 1535
e-Mail

Handguns, Rifles, Shotguns, UGB25s & Premium Grade Shotguns
Repair Turnaround Time: 3 weeks
Specializes in: rust and hot bluing, resoldering, oil stock refinishing & checkering, pistol and shotgun point of impact issues.

Mark's Outdoor Sports
1400-B, Montgomery Highway
Birmingham, Alabama 35216
Region Served:Southeastern United States
Phone: (205) 822-2010
Fax: (205) 822-2984
Web Site
e-Mail

Handguns, Rifles, Shotguns
Repair Turnaround Time: 3 weeks

Midwest Gun Works, Inc
1101 Mason Circle Drive South
Pevely, MO, 63070
Region Served: Central United States

Phone: (636) 475-7300
Fax: (636) 475-7303
Web Site
e-Mail

Handguns, Rifles, Shotguns. Parts and service for Beretta vintage model firearms.
Repair Turnaround Time: 3-4 weeks
More Information

Bolsa Gunsmithing
7404 Bolsa Ave
Westminster, California, 92683
Region Served: Western United States, Alaska and Hawaii
Phone: (714) 894 9100
Fax: (714) 898 9164
Web Site
e-Mail

Handguns, Rifles, Shotguns
Repair Turnaround Time: 3 weeks
More Information

Customers should send their firearms directly to a service center and not to the Beretta USA Accokeek, MD facility unless advised to do so by a service center. Firearms received by the Accokeek, MD facility that have not been referred by a service center will experience longer service turnaround times since they will be serviced on a lower priority basis than those firearms received on a service center referral basis.

Beretta USA Corp.
Service Department
17601 Beretta Drive
Accokeek, Maryland 20607
Region Served: United States

Phone: (800) 237 3882
(1-800-Beretta) Ext. 2001
Web Site
Service Center-referred firearms, U22 NEOS pistols, M3032 Tomcats, Beretta replica firearms and UGB25 Xcel shotguns.
Repair Turnaround Time: 4 weeks 

Repair Turnaround Time is calculated on the average time from receipt until repair when parts are available. Specific turnaround times may vary based upon parts and labor availability.

Now you can check the status of your firearm sent to the Accokeek, MD Service Center on line. For other service centers, please contact the respective service center.

Instructions on how to send a firearm to a service center are located here.