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Neos Service Logo
To determine if your NEOS requires service, you can inspect the firing pin currently installed in your U22 NEOS. Please refer to the materials below. Note that the firing pin is indicative that your U22 NEOS requires service and is not the only component replaced as part of the servicing process.

Visual Characteristics of the U22 Neos Firing Pins.
There are two means to check your firing pin - in the firearm or by disassembly.

In the Firearm Method: Observe the back of your firearm and compare the firing pin to the images and descriptions below:
Old Style Firing Pin Version 1 New Style
Old Style Firing Pin
This Firearm Must Be Sent in for Service.
New Style Firing Pin
This Firearm is OK and Does Not Require Service
Newest Style Firing Pin
This Firearm is OK and Does Not Require Service.

Disassembly Method: Disassemble your firearm as specified in you owners manual (pdf) and and then follow the additional steps shown to the right to gain access to your firing pin. Once you have removed your firing pin, compare it to the images below to determine if you have the old or new style firing pin.

 


Disassemble your NEOS per your owners manual.


Support the front end of the firing pin and release the trigger.

Remove the firing pin and spring.

Separate the firing pin and spring.

Compare your firing pin to the images below.
Old and New Style Comparision

Old and New Style Comparison

As depicted to the left and above, the New Style firing pin has a much sharper cut in the shoulder in the front area of the firing pin. If your firearm contains this type of firing pin, you do not need to send it in for service

The video on the right explains the differences between the firing pins and how to inspect your U22 NEOS with the firing pin installed inside your firearm.
U22 NEOS Firing Pin Identification
   

Still Not Sure?

You can also check your U22 NEOS by serial number to see if you have the proper firing pin installed.