You can go to this page to obtain the status of your firearm if you shipped it to Beretta USA at Accokeek, MD or you can Ask a Question or call 1-800-BERETTA extension 2005.

Please note that our average turnaround time on repairs is approximately 3 weeks. If you sent your firearm to us, you will receive a letter via mail acknowledging receipt of your firearm. If you had your dealer send your firearm to us, please check with your dealer regarding the acknowledgement of receipt letter from Beretta, as we send the letter to the address from which the firearm was shipped.

If you sent your firearm to a Beretta-authorized service center for repair, please contact the respective service center to check on the repair status.

If you are checking the status of your NEOS sent to us under the recall program, please go here.