You can check here to obtain the status of your firearm if you shipped it to Beretta USA at Accokeek, MD or you can Ask a Question or call us at 1-800-BERETTA extension 2003.

If your firearm does not show up in our results, please check with the carrier that shipped your firearm to us under to confirm that we have received it and allow at least one day from the receipt date until it shows up in our system.

Please note that our average turnaround time on repairs is approximately 2 weeks. If you sent your firearm to us, you will receive a letter via mail acknowledging receipt of your firearm. If you had your dealer send your firearm to us, please check with your dealer regarding the acknowledgement of receipt letter from Beretta, as we send the letter to the address from which the firearm was shipped.

If you sent your firearm to a Beretta-authorized service center for repair, please contact the respective service center to check on the repair status.

Please enter your serial number in all capitals. Example: AA297981